Operations Management System
A large security services provider required an integrated view for all it's operations. They wanted to automate SLA management, incidence management, attendance and officers auditing system. Axelta's solution provided:
- Client Locations/posts is identified using unique QR code using Android application.
- Automatic Detection of Client Location is done via QR Code and geo location.
- Attendance of all guards can be managed using Selfie or QR code with GPS.
- Tracking the movement of Ops staff & guard from his location/site.
- Validation of checklist/Inspection & incident capturing is done through mobile.
- Ops staff client visit Scheduling can be done using mobile.
- Client specific SLA / KPI monitoring and reporting.