A very large security services company was having issues retaining clients. It has 10,000+ clients having more than 1 lakh security guards overall Many clients are complaining about. No follow ups by company on its services once order is given. Several issues related like Guards not properly dressed,not coming on time, company's officers hardly visit This Solution helps.
- online schedules of officers to visit clients regularly.
- App based checklists with images/comments for proofs.
- Complete visibility of operations officers .
- real time reports and SLA adherence to senior management.
- Escalations tracked and closed.